Category: Class Action

District of New Jersey Rejects Alter Ego Theory of Liability in Data Breach Class Action

In In re U.S. Vision Data Breach Litigation, the District of New Jersey recently dismissed a putative class action related to a 2021 ransomware attack because the plaintiffs failed to adequately allege a direct relationship with the defendant, which was fatal to their claims. The plaintiffs were patients of Nationwide Optometry, a wholly owned subsidiary of defendants U.S. Vision, Inc. and USV Optical, Inc. (collectively, “USV”) until USV sold Nationwide in 2019. The plaintiffs alleged that after the sale, USV retained personally identifiable information (PII) and protected health information (PHI) of Nationwide’s patients and that Nationwide functioned as USV’s alter ego. Between April 20, 2021, and May 17, 2021, USV experienced a data breach compromising PII and PHI of more than 711,000 individuals. The plaintiffs claimed the data breach caused them to suffer identity theft risks, financial damages, and loss of privacy. The lawsuit asserted claims for negligence, breach of fiduciary duty, breach of contract, unjust enrichment, and violations of consumer protection laws. The defendants moved to dismiss, arguing that (1) merely storing the plaintiffs’ data does not create the direct relationship with them required for their fiduciary-duty, implied-contract, unjust-enrichment, consumer-fraud, and negligence claims; and (2) the plaintiffs failed to allege sufficient facts to plausibly suggest that USV and Nationwide are alter egos. The district...

“Tester” Beware: California Wiretap and Pen Register Claims Challenging Website’s Third-Party Tracking Software Doomed by No Expectation of Privacy

In Rodriguez v. Autotrader.com, Inc., the District Court for the Central District of California dismissed, with prejudice, a class action lawsuit claiming that Autotrader.com violated the California Invasion of Privacy Act (CIPA) by allowing third-party tracking software to be installed on a website visitor’s browser before the visitor had any opportunity to consent to or decline the website’s privacy policy. The plaintiff’s complaint alleged that she was a “tester” – i.e., someone who seeks out legal violations and files lawsuits to ensure compliance – who visited the Autotrader.com website and made a search query purportedly containing confidential and private information. The complaint alleged that once a query is entered in the search bar, it is routed to unknown third parties and shared with other third parties like Google, Facebook, Pinterest, and various other advertising services. The complaint asserted that the use of the tracking technology violated California’s wiretapping and eavesdropping statute, CIPA § 631(a), as well as CIPA § 638.51, which prohibits the use of pen registers and trace devices. In January 2025, the district court dismissed the plaintiff’s CIPA § 631 claims without prejudice for lack of standing because the complaint merely alleged that the plaintiff made a search query containing confidential and private information but “fail[ed] to describe the contents of her query.”...

Consent to Website’s Terms of Use Defeats Website Pixel Tracking Class Action Claims under Federal Wiretap Act, VPPA, and CIPA

In Lakes v. Ubisoft, Inc., the District Court for the Northern District of California dismissed with prejudice a class action lawsuit claiming that Ubisoft, Inc., a video game distribution company, violated the Federal Wiretap Act, Video Privacy Protection Act (VPPA), and California Invasion of Privacy Act (CIPA) by placing a Meta Pixel tracking tool on its website that allegedly intercepted users’ communications and transmitted their information, including video request data, to Meta (Facebook). The complaint sought a nationwide class and California subclass of users of the website that had their personally identifiable information (PII), search terms, and detailed webpage information improperly intercepted by and disclosed to Facebook through the use of the Pixel. Ubisoft moved to dismiss all claims on the ground, among others, that all of the plaintiffs’ claims failed because an essential element of each claim is lack of consent, despite the fact that the plaintiffs repeatedly consented to, and were informed of, the use of cookies and pixels on the website. First, the plaintiffs had to consent to the use of cookies prior to using the website. Users were presented with a cookie banner when they first arrived at the website, which notified them that cookies would be used and gave them the option to change cookie consent preferences. Second, users had...

California Courts Continue to Cool on CIPA Allegations

As we have blogged about in the past, federal district courts have seen a tidal wave of putative class actions by website users claiming violations of the California Invasion of Privacy Act (CIPA), Cal. Penal Code § 630, et seq.  These lawsuits focus on the alleged unlawful use of website tracking technologies, such as cookies, pixels, tags, and beacons, to collect and use personal information of people who visit these websites without their consent. The deluge of lawsuits has prompted courts to scrutinize CIPA claims more rigorously. As a recent example, in Smith v. Yeti Coolers, LLC, the Northern District of California dismissed with prejudice a putative class action challenging Yeti’s use of technology supplied by third-party payment processor, Adyen, to process customer purchases on its website. The lawsuit claimed that Adyen incorporated Yeti customers’ financial information into its fraud-prevention system, which it then marketed to merchants without customers’ consent. The plaintiff brought claims for violations of CIPA § 631 (anti-wiretapping) and § 632 (anti-eavesdropping) and for invasion of privacy under California’s Constitution. The court initially dismissed the complaint without prejudice because it did not “‘sufficiently allege [Yeti’s] knowledge of Adyen’s allegedly wrongful conduct or Defendant’s intent to assist Adyen in that conduct.’” The plaintiff’s Second Amended Complaint (SAC) fared no better. First, the court...

Strike Three – Lack of Scienter Dooms CIPA Class Action Claiming Website Owner Aided and Abetted Chat Bot Software Provider’s Alleged Eavesdropping

In Valenzuela v. The Kroger Co., the District Court for the Central District of California granted, for the third and last time, defendant’s motion to dismiss a class action lawsuit claiming that The Kroger Co. violated  section 631(a) of the California Invasion of Privacy Act (CIPA) by allowing third-party software (provided by Emplifi) to be embedded on its website to record consumers’ communications with the website’s chat function. The only issue before the court was whether the amended complaint plausibly alleged liability under prong four of CIPA 631(a)—“that Kroger aided and abetted Emplifi’s eavesdropping on Kroger’s website users’ chats.” In its previous ruling, the court held that merely using embedded software to archive communications, like with a tape recorder, would not give rise to a statutory violation.  Instead, to state a claim under prong four of CIPA 631(a) there must be plausible allegations explaining how Kroger knew that Emplifi engaged in conduct constituting a breach of duty, e.g. by sharing users’ data with third parties, or how Kroger itself engaged in conduct that constituted a breach of duty. Because prong four of CIPA 631(a) does not contain an explicit scienter requirement, the court applied California common law of aiding and abetting, under which aiding and abetting liability for an intentional tort can be imposed only...

Flawed Theory: District Court Refuses to Dismiss Video Privacy Claim Challenging Use of Meta Pixel Web Tracking Technology

In Lee v. Springer Nature America, Inc., Judge Lewis J. Liman in the Southern District of New York held that a longtime subscriber to Scientific American plausibly alleged, on behalf of a putative class, that the website violated the Video Privacy Protection Act of 1988 (VPPA) based on its use of website tracking technology. The plaintiff, a 10-year subscriber, filed a complaint alleging that Scientific American unlawfully installed a code known as “Meta Pixel” on its website. The Meta Pixel supposedly transmitted information to Meta (formerly known as Facebook) about the subscriber’s use of the site (including Facebook ID, URLs accessed, and titles of videos viewed) in exchange for Meta providing advertising capabilities to Scientific American. Scientific American moved to dismiss the complaint on two grounds: first, that the plaintiff lacked standing because he had not suffered an injury, and second, that the plaintiff did not plead the elements required to state a claim under the VPPA. Judge Liman rejected both arguments. Citing the Second Circuit’s recent decision in Salazar v. National Basketball Association, Judge Liman held that the plaintiff’s allegations that he was a subscriber to Scientific American, that Scientific American disclosed to Meta the plaintiff’s personal information (Facebook ID, URLs accessed, and titles of videos viewed), and that Meta used this information without...

CIPA Litigation and the “Technological Capability” to Violate California’s Privacy Laws

In Ambriz v. Google, LLC,  a court in the Northern District of California refused to grant Google’s motion to dismiss the plaintiffs’ claims under Section 631(a) of the California Invasion of Privacy Act (CIPA) for (i) “intentional wiretapping,” and (ii) “willfully attempting to learn the contents or meaning of a communication in transit.”  The lawsuit challenges Google’s AI-powered product, Google Cloud Contact Center AI (“GCCCAI”), which is used to support the customer service centers of other businesses by providing a virtual agent with whom callers can interact. The plaintiffs alleged that they placed customer service calls to businesses that use the GCCCAI service – specifically, Verizon, Hulu, GoDaddy, and Home Depot – and spoke with a “virtual agent” and human representative but did not know that Google would be listening in on and transcribing the call. Nor did the plaintiffs consent to Google’s alleged eavesdropping. Google moved to dismiss the CIPA claims on the ground, among others, that it simply provides a software tool to its business clients and was not “an unauthorized third-party listener to the communications between the named Plaintiffs and the customer service centers they called.” In denying Google’s motion to dismiss, the court began its analysis by explaining the split that has emerged in cases interpreting CIPA 631(a): Some courts require...

Fourth Circuit Rockets Certified Class Due to Lack of Article III Standing

In a 2-1 recent published decision, the Fourth Circuit decertified a class, holding that every class member must be concretely harmed by an alleged statutory violation under the Supreme Court’s seminal holding on Article III standing in TransUnion v. Ramirez. Alig v. Rocket Mortgage, LLC involved statutory and common law claims under West Virginia law by a proposed class of consumers against Quicken Loans, Inc. (now Rocket Mortgage, LLC), alleging that, in refinancing their home-mortgage loans, the consumers paid for “independent appraisals” that were not “independent” at all. In fact, the defendants provided to the appraisers the homeowners’ own estimates of their homes’ values, which they had provided in their loan application. The plaintiffs claimed that the inclusion of the borrowers’ own estimates inflated the appraisals and so compromised the integrity of the appraisal process as to render their appraisals unreliable and worthless. The District Court certified a class of “‘[a]ll West Virginia citizens who refinanced mortgage loans with Quicken, and for whom Quicken obtained appraisals through an appraisal request form that included an estimate of value of the subject property,’” which amounted to 2,769 loans. The court then granted summary judgment to the plaintiffs and class members and awarded them more than $10.6 million in statutory damages, among other relief. On the first appeal, the...

The End of a New ADR Era? Ninth Circuit Affirms Finding of Mass Arbitration Rules as Unenforceable

The Ninth Circuit recently affirmed a district court’s ruling denying a motion by Live Nation and Ticketmaster to compel arbitration of claims by ticket purchasers, finding that the arbitration agreement contained in Ticketmaster’s website Terms of Use was procedurally and substantively unconscionable and thus unenforceable under California law. Notably, the arbitration clause required arbitration with a digital arbitration vendor (New Era ADR) under New Era’s rules for Expedited/Mass Arbitrations. Mass arbitration, a developing dispute resolution system, involves a large group of demands filed on behalf of or against a common party, out of which one plaintiff may be chosen to represent the larger group of plaintiffs, otherwise known as a “bellwether plaintiff.” The plaintiffs in Heckman v. Live Nation Entertainment, Inc. filed a putative class action alleging that the defendants engaged in predatory ticket pricing. In response, the defendants sought to enforce Ticketmaster’s Terms of Use, which required the dispute to be resolved through arbitration. These Terms specifically provided that claims stemming from current or prior online ticket purchases be decided by an arbitrator employed by New Era, who, under its delegation clause, also had the authority to determine the validity of the arbitration agreement. The district court denied the motion to compel arbitration. In affirming the district court’s decision, the Ninth Circuit emphasized the lack...

Third Circuit Upholds Dismissal of ERISA Class Action Seeking $65 Million in Drug Rebates

On September 25, 2024, in a precedential opinion, the Third Circuit affirmed the dismissal of a putative class action under the Employee Retirement Income Security Act, 29 U.S.C. § 1001 et seq. (“ERISA”), because the plaintiffs failed to allege the financial harm necessary to establish Article III standing. In Knudsen v. MetLife Grp., Inc., the plaintiffs, former employees of defendant MetLife Group (“MetLife”), alleged they were forced to pay higher health insurance premiums because MetLife retained $65 million in drug rebates. The savings from those rebates, according to the plaintiffs, should have been directed to the MetLife-sponsored benefits plan (the “MetLife Plan”).  Had they been, the plaintiffs, along with a proposed class of participants and beneficiaries of the MetLife Plan, would have benefited through: (1) reducing their “ongoing contributions on account of the rebates collected by the [MetLife] Plan[;]” (2) realizing savings in their “co-pays and co-insurance for pharmaceutical benefits[;]” and (3) obtaining drug rebates “in proportion to [participants’] contributions to the [MetLife] Plan.” In July 2023, the district court granted MetLife’s motion to dismiss under Federal Rule of Civil Procedure 12(b)(1), holding that the plaintiffs failed to show they were owed the drug rebates. Specifically, the plaintiffs did not establish a “concrete stake in the outcome of this lawsuit and have not pled facts...